Install error

  • Resolved mluce

    (@mluce)


    7 years, 11 months ago

    I was able to create a package on my old Website. However, when I launch the installer on the new Website, I get this error:

    INSTALL ERROR!
    No tables where created during step 1 of the install. Please review the installer-log.txt file for sql error messages. You may have to manually run the installer-data.sql with a tool like phpmyadmin to validate the data input. If you have enabled compatibility mode during the package creation process then the database server version your using may not be compatible with this script.

    Is it normal that I get this error although my root folder permissions are set to 755? I cannot set the root folder permission to 777 (my host apparently does not allow it), so is there a work-around solution?

    • This topic was modified 7 years, 11 months ago by mluce.
Viewing 5 replies - 1 through 5 (of 5 total)

  • How large is the size of your database.sql file in the archive.zip? It might be that PHP doesn’t have enough memory to load the file for use…

    Thread Starter mluce

    (@mluce)

    My database.sql file is 65.1 Mo large. Do you think it could be to large to load?

    Possibly. What is your php memory limit set at?

    Thread Starter mluce

    (@mluce)

    My phpinfo says 512M. However, I did get some memory warnings when I set up the package on the old Website.

    Maybe I can use the solution mentioned in the error message:

    “You may have to manually run the installer-data.sql with a tool like phpmyadmin to validate the data input.”

    The only problem is I am not sure how to process with that, especially since the installer-data.sql file is empty…

    Hey @mulce,

    Try to update your memory to 1028MB to see if that works. If the installer-data.sql file is still blank then PHP may have a permissions issues writing to the installer-data.sql file and you will need to double check them…

    Let me know if that helps~

Viewing 5 replies - 1 through 5 (of 5 total)
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