Instagram videos are not cropping

  • Resolved Tejas Hapani

    (@tejashapani-1)


    2 years, 1 month ago

    Hello

    I am using Instagram Feed Lite plugin.
    There are some videos added into feed. but the videos are not cropped and it breaks the layout.

    Is it possible to crop the video same as images?

    Thanks

Viewing 1 replies (of 1 total)
  • Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi @tejashapani-1,

    Thank you for contacting us! Could you provide a link to the page where you are displaying the Instagram feed so we can investigate this further?

    We may need more information to identify the problem, so you could also send us a support request here and include the System Info from the plugin, which can be found here:

    1. WordPress DashBoard – Instagram Feed – click on the “Help” button in the upper right corner of the page. This takes you to our Support page.
    2. Scroll down to the System Info section on the Support page.
    3. Click the Copy button on the right-hand side of the System Info title.
    4. Paste the ‘System Info’ into your reply.

    Thanks!

    Louis

Viewing 1 replies (of 1 total)
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