• Resolved kashyyyk

    (@kashyyyk)


    None of my Instagram posts are appearing since yesterday, I didn’t change anything unless a plugin auto update did something, but I don’t know why and my posts are scheduled posts are working for Facebook, twitter tumblr and pintrest. I am getting an error message.:

    Your post could not be posted, because your image is not available or the image source does not allow to publish. Guide

    My blog2social blog2social support page doesn’t have a link to join the community site to post errors so I can’t ask there

    The troubleshooting page has a green checkmark for everything.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Blog2Social-Support

    (@blog2socialsupport)

    Hello,

    Thanks for reaching out.

    There can be various reasons for this notification.
    I would recommend making sure that your image is in “jpg” or “png” format and that it fits the requirements of Instagram. Please also make sure that there’s no hotlink protection on your website so your images can be retrieved properly by Instagram. This guide shows you various solutions:
    Why is my image not displayed in my social media posts?

    Regarding the Blog2Social community:
    By clicking on “Help & Support->Create Account” you can register for the Blog2Social community.

    Please let me know if it worked out or if you have further questions.

    Thread Starter kashyyyk

    (@kashyyyk)

    My blog2social blog2social ?“Help & Support”?->?“Create Account”? page doesn’t have “Create Account” link to join the community site to post errors so I can’t ask there. As stated in my first message. I’ve gone into the forum and can’t login, I tried to reset password and the couple emails I might have are recognized.

    Some sites post the image, some don’t, If I manually post it works but says uploading video, even though it’s an image. autoposting is giving me the error “Your post could not be posted, because your image is not available or the image source does not allow to publish.”

    Plugin Support Blog2Social-Support

    (@blog2socialsupport)

    Hello,

    Thanks for your reply.

    As mentioned there can be various reasons for this notification. Please note that this is not a general Blog2Social issue and likely caused by your images or on your website.
    Did you make sure that your image is in “jpg” or “png” format and that it fits the requirements of Instagram?
    Is it possible that there’s a hotlink protection on your website?
    I would recommend checking the solutions in this guide:
    Why is my image not displayed in my social media posts?

    Regarding the Blog2Social community:
    Which version of Blog2Social are you currently using? You can check this in the upper left corner.
    Please also be so kind as to send me a screenshot of your “Help & Support” in Blog2Social so I can take a closer look.

    I’m looking forward to your reply.

    Thread Starter kashyyyk

    (@kashyyyk)

    Thanks, here is my screen shot. Also as you can see the image, there is nothing stopping the hotlinking. I also checked through hotlink checker and the image appears.

    I did have a plug in that I think caused it. I had a plugin that helped control cloudflare and it or I through settings disabled hotlinking in cloudflare. I removed the plugin and in cloudflare turned off the blocker.

    I am still getting the same error though with Instagram and Twitter not showing the image, just the post text . When I go in to manual repost it, it works.

    I also had something else happen, but I would to fix this first. Thanks

    Thread Starter kashyyyk

    (@kashyyyk)

    If you can’t see, I’m using Version 7.3.3

    Plugin Support Blog2Social-Support

    (@blog2socialsupport)

    Hello,

    Thanks for your response.

    Please be so kind as to send me the text-file of your Troubleshooting-Tool in Blog2Social. This tool shows you conflicts, for example, with other plugins which could cause issues.
    How to check your blog settings with the Troubleshooting-Tool

    Due to privacy reasons please send this text-file via support ticket on our website by using the following link:
    https://service.blog2social.com/en/question?o=faq

    I’m looking forward to your reply.

    Thread Starter kashyyyk

    (@kashyyyk)

    My troubleshooter didn’t show any errors. It appears to be working now. It was a cache issue. I may have went overboard, but turned off plug ins, cleared cache, reenabled the plug ins, cleared cache and it is posting like it should. I’m going to keep an eye on it, but all appears good.

    Thanks for the responses!

    Plugin Support Blog2Social-Support

    (@blog2socialsupport)

    Hello,

    Thanks for your feedback and great to hear that it worked out.

    Please let me know if you have any other questions.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Instagram stopped posting with an error that doesn’t help’ is closed to new replies.