• Resolved florianmarianna

    (@florianmarianna)


    Hello,

    The instagram slider won’t appear anymore for some reasons. I cleared the cache in the plugin as well as cleared the cache in W3TC plugin + deactivated/reactivated your plugin, but it still don’t show anything. My Instagram page won’t appear again in the cache of your plugin.

    The shortcode is in a custom HTML widget: [iscwp-slider username=”honeypackyourbags” slidestoshow=”4″ dots=”false” gallery_height=”250″ offset=”10″]

    The Instagram section is just before the footer on the homepage.

    Could you help please?

    Thanks!

    Florian

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Contributor Ketan Patel

    (@patelketan)

    Hello,

    Thanks for reaching here.

    Please deactivated a3-lazy-load plugin.

    Please try this shortcode (Ex: [iscwp-slider username="honeypackyourbags" slidestoshow="4" dots="false" gallery_height="250" offset="10"]).

    Note:- Please do not copy and paste the shortcode parameter because if cause the quote(“”) issue writes manually.

    Please let me know if you have any other query.

    Thanks,

    Thread Starter florianmarianna

    (@florianmarianna)

    it actually started to work again by itself after sometime for some reasons…Is there a known issue with a3 lazyload plugin?

    Thanks

    Florian

    Plugin Support Rafik

    (@rafikwp)

    Hello,

    lazyload causing the issue at a slider initialization time.

    Thanks

    Thread Starter florianmarianna

    (@florianmarianna)

    Hello,

    Sorry for the late reply.

    It’s still doing it sometimes, now it’s the case, I don’t see the images.

    I deactivated the lazy load plugin and cleared the cache in W3TC plugin but it still doesn’t appear. It might appear again by itself after some time but that’s a normal behaviour.
    Is there some known cache conflict with W3TC plugin?

    Thanks

    Florian

    Thread Starter florianmarianna

    (@florianmarianna)

    It actually didn’t solve by itself, I still have the issue. Could you help?

    Thread Starter florianmarianna

    (@florianmarianna)

    even without lazy load plugin activated, the slider doesn’t start…

    Thread Starter florianmarianna

    (@florianmarianna)

    I just received that message from you on the chat:

    “Instagram has changed their API, so we can try to resolve this issue and update our latest version within 1-2 week”

    Thread Starter florianmarianna

    (@florianmarianna)

    Hello,

    I updated your plugin as well as wordpress 5.3 and latest version of lazy load plugin and I still have the same issue as before, which is that your slider is not loading at all.

    I tried deactivating lazy load plugin or W3 Total Cache but it doesn’t change anything. Could you please help?

    Thanks

    Plugin Contributor Ketan Patel

    (@patelketan)

    Hello,

    We have updated the latest version: 1.9
    Please update the plugin and send us your feedback ??

    Thanks,

    Thread Starter florianmarianna

    (@florianmarianna)

    it seems to be working now indeed. Thanks!

    Florian

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Instagram slider won’t appear anymore’ is closed to new replies.