Instagram: Post always fails

Hello,

Thank you so much for your feedback. Please be so kind and let me know which notification you are facing while you were trying to publish your content on Instagram.

You can also find notifications for your posts with Blog2Social by following this path:

Your WordPress installation -> Blog2Social -> Site and Blog Content -> Notifications

Select a post if there is any in the list and click on “Details” to view the specific notification for this post. Please send a screenshot of that view so I can look further into this.

I am looking forward to your reply.

The network could not publish your post. Please see

thanks

Follow

Hello,
Thank you for your reply. This message could be caused by various reasons.

Please take a look at the following checklist to make sure your Instagram posts will be published:

Check your Instagram profile to see if it is complete (e.g birthday and phone number)
Post at least one image from your mobile phone to Instagram to make sure that this works.

And please be so kind to check whether your post meets the Instagram community rules and the following requirements:

– Is the post image resolution from your WordPress post matching Instagram image size requirements? (Recommended Image Size: 667-1000px x 523-1000px)
How many hashtags are you using in your post? (More than 30 hashtags are not allowed in Instagram posts)
– Do you post multiple links inside a post? (Instagram does not allow multiple links in a post)
– How frequently are you publishing content on Instagram every day? (High-frequency postings may be blocked by the Instagram algorithm)
– If this is a new account, please make sure that you follow and engage with other Instagram accounts and that people are following back. Instagram aims at keeping conversation on a personal level.

We have a detailed guide about “Connecting and posting on Instagram – Troubleshooting checklist”: https://www.blog2social.com/en/faq/index.php?action=artikel&cat=9&id=119&artlang=en

If this still does not work out, please be so kind and send us a screenshot or a link of a specific post on your website for which you have received this error message when you were trying to publish it. Please also include a link or the username of your Instagram account so I can look further into this for you.
I am looking forward to your reply.

• This reply was modified 4 years, 9 months ago by Blog2Social-Support.

>>Check your Instagram profile to see if it is complete (e.g birthday and phone number)

yes

>>Post at least one image from your mobile phone to Instagram to make sure that this works.<<

yes

>>And please be so kind to check whether your post meets the Instagram community rules and the following requirements:

– Is the post image resolution from your WordPress post matching Instagram image size requirements? (Recommended Image Size: 667-1000px x 523-1000px)<<

yes

>>How many hashtags are you using in your post? (More than 30 hashtags are not allowed in Instagram posts)<<

less than 5

>>– Do you post multiple links inside a post? (Instagram does not allow multiple links in a post)
<<

not that I know of any, your plugin captures excerpts and there is no url in it

>>– How frequently are you publishing content on Instagram every day? (High-frequency postings may be blocked by the Instagram algorithm)<<

once a day; even after few days, same…

>>– If this is a new account, please make sure that you follow and engage with other Instagram accounts and that people are following back. Instagram aims at keeping conversation on a personal level.
<<

following many and being followed by many

>>We have a detailed guide about “Connecting and posting on Instagram – Troubleshooting checklist”: https://www.blog2social.com/en/faq/index.php?action=artikel&cat=9&id=119&artlang=en <<

this page does not apply to me

FYI, I am using a desktop extension in browser that successfully posts into insta; I was hoping that your plugin will save me the step of coping the content and post along with other social media;

if you can send me a private email, be happy to share the url?

Hello,

thank you for your reply. Please be so kind and contact our website support so you can send us your links and account name confidentially.

Please visit: https://service.blog2social.com/en/question?o=faq

I am looking forward to your reply.

uploaded screen on your website

kindly advise

Hello,

Thank you for contacting Blog2Social via email. We will check this for you. As soon as we have new information we will notify you.

Please let me know if you have any other questions about Blog2social in the meantime.

any news ?

TIA

Hello,
Thank you so much for your patience.

Sorry, but I was unable to detect your email in our system. Would you be so kind and tell me your email subject and the date of your email. That could help identify your message.

I am looking forward to your reply.

I have spent two weeks with you via direct email (thanks), with less than one email per business day and have not accomplished anything;

the only technical change you asked and I implemented was to change the account with instagram from email to account name;

other than that; you have not asked me to make any technical changes; except tell me more about instagram than anyone else and much of what I already know;

so, at this point; my conclusion is that while your plugin works for everything else, it does not work for instagram;

and I am OK with that; just wanted to know if I was not doing anything wrong;

thank you for clearing that up for me

good luck