Instagram login button not taking to instagram

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Heateor Support

    (@heateor)

    Hi,

    You would like to enable WordPress debugging, then login via Instagram and check the error_log file in the root folder of your website for any relevant errors.
    You can enable debugging by replacing the following code in the “wp-config.php” file in the root folder of your WordPress website:

    define( 'WP_DEBUG', false );

    with following

    define( 'WP_DEBUG', true );

    I have the same problem, I don’t know what to do with the “define (‘WP_DEBUG’, true);” After placing where it tells me, do I have to delete it or leave it like that? Excuse me for not knowing what to do

    Thread Starter snkshukla

    (@snkshukla)

    Hi @heateor

    I enabled the debug logs on my wordpress and also had to put this line,

    define( 'WP_DEBUG_LOG', true ); to make this work.

    Then I was able to find the debug.log file. But that file does not have any error from the plugin when I try instagram login again. There were other errors but completely different. Not sure what’s going on.

    Plugin Author Heateor Support

    (@heateor)

    @snkshukla If you drop an email at support[at]heateor[dot]com regarding the same, I would be able to debug the issue.
    @lcvalera As mentioned in my first reply, you need to replace define( 'WP_DEBUG', false ); with define( 'WP_DEBUG', true ); in the “wp-config.php” file.

    Thread Starter snkshukla

    (@snkshukla)

    @lcvalera

    You have to find your wp-config.php file, then find the entry which will be like this: define( 'WP_DEBUG', false );, you have to change that to define( 'WP_DEBUG', true );. Also, you should add one more line right below it,
    define( 'WP_DEBUG_LOG', true );(I had to do this for the log file to show up)

    Save the file, and then retry the instagram login on your site. Now in the root of your wordpress directory(for me it is the directory called htdocs, could be different for you), you will find a directory named, wp-content, in that directory you should see a log file named debug.log.

    Please check that file for errors if you see any. You have to check the file after you have tried the login flow again.

    • This reply was modified 4 years, 7 months ago by snkshukla.
    • This reply was modified 4 years, 7 months ago by snkshukla.
Viewing 5 replies - 1 through 5 (of 5 total)
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