Instagram images gone

Hello @mejate

Thanks a lot for reaching out to us.

We have read your message. Would you please check your browser console and let us know if you are seeing any errors?

Looking forward to hearing from you.

Thank you for quick respond.

And how to do that exactly?

Hello @mejate

You are very welcome.

To check the browser console go to your website and follow the screenshots below:

1. Click the right button on the mouse and select “Inspect Element”.

https://prntscr.com/wlneju

2. Select the “Console” tab.

https://prntscr.com/wlnkcd

Hope it helps ??

Hi, it seems to be a global issue. I have 8 websites and all of them stopped showing the IG images/feeds.

I see the error shows this:
https://ibb.co/7X6Qfky

i have tried checking the pages from different networks but that did not help.

Hello @senejani

Yes, you got that absolutely right.

Instagram is blocking networks for multiple requests. Anyway, did you try the “Instagram Feed” widget of our plugin?

If you are using our plugin and have encountered the same issue, would you please check the browser console to see if there are any console errors?

We’ll highly appreciate it if provide us with a screenshot of the issue ??

Thanks a lot!

Hi, so what is the solution to this?

Hello @senejani

We have checked the feeds from another network and it is working perfectly from our end.

It is recommended that you keep the following option disabled.

https://prnt.sc/wyqszd

Thank you!

Hi @tarekht ,

i have the same problems at the moment. Sometimes my website don’t show the instagram feed and sometimes they update no new pictures.

Hope you can help.

Hello @fromserum

Please disable the data cache option for once and enable the option again.

https://prnt.sc/x6gn83

Hopefully, it will solve the problem.

Thank you!

Hello! I just installed and activated the plugin. I added the HT instagram widget and have typed in my handle and no images are pulling through at all. Can you please help guide me to fixing this? Thanks!

Hello @chantellyjean

Thank you so much for reaching out to us.

Could you please create a ticket on our support website?

https://hasthemes.com/contact-us/

Best regards,
Support Team