Instagram feed plugin cannot connect with my account

  • Resolved mcsepreg

    (@mcsepreg)


    1 year ago

    Hi, the instagram feed feature worked for about a week once my blog site went live and then crashed. I’ve seen in the comments here that instagram made some changes and that we need to wait for those to be complete. That was 6 months ago though. Is there an update for this? I still get the “Insufficient Developer Role: Insufficient developer role” when I try to authorize Instagram.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi,
    First, thank you for choosing our Theme and Plugin.

    This video tutorial shows how to use the Royal Elementor Addons Instagram Feed Widget: https://youtu.be/EGwuqWK-s9E?si=hbLjiSC2DMgAkjFo

    Kind Regards,
    Givi

    Thread Starter mcsepreg

    (@mcsepreg)

    Hello, it still doesn’t work. I receive an error when I’m trying to add people to my app:

    “Form can’t be saved. A Please verify all information is entered correctly and try again”

    My information is correct. Please advise.

    THanks,

    Mark

    Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi again,

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from www.remarpro.com

    Kind regards,
    Givi

Viewing 3 replies - 1 through 3 (of 3 total)
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