Instagram Feed Not Showing

Hey @suninthesky10,

Sorry to hear you are having issues. We show you are using an outdated version of the plugin. Can you please update to the latest version by going to WordPress Dashboard > Plugins > Instagram Feed > click the update now link. Be sure to clear any site/page caches you may have set up after the update to make sure the new files are being used.

Let me know if you run into any issues or have any additional questions. Hope you are having a great day!

Hi @smashballoonmike , thank you very much for your answer!

Unfortunately under the plugin section, there is no new update for the plugin..

It doesn’t say that need to be updated.

So, how can i do?

The version i have is the 2.4.5

• This reply was modified 4 years, 3 months ago by suninthesky10.

Hey @suninthesky10,

The front end of your site is still using outdated versions of the plugin files. Can you clear any caching and optimization plugins on your site? You may also need to ask your host if they have caching enabled on the server for your site. If so, ask if they can clear the cache for your site.

Many thanks, hope you are having a great night!

@smashballoonmike thanks for this advice and your help ??

I did a master cache flush of the entire server, and also with the plugins that i have on the website, but still it’s not working ??

• This reply was modified 4 years, 3 months ago by damymocellin.

Hey @damymocellin,

Can you confirm if you are responding on behalf of @suninthesky10 or are you running into a similar issue?

Many thanks, hope you are having a great night!

@smashballoonmike yes it’s me! Sorry i see that i replied with my other account by mistake.

So yes the problem is still there also after I flushed everything

Thanks for the help!

Hey @suninthesky10,

Thank you for the clarification. To better assist you with this issue can you open a support request on our site here.

Many thanks, hope you are having a great day!