Instagram Feed not showing

  • Hello,

    I got this error

    Uncaught TypeError: o.find(…).sbi_imgLiquid is not a function
    at sb-instagram.min.js?ver=1.12.2:1
    at G (sb-instagram.min.js?ver=1.12.2:1)
    at Object.success (sb-instagram.min.js?ver=1.12.2:1)
    at i (jquery.js?ver=1.12.4-wp:2)
    at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2)
    at x (jquery.js?ver=1.12.4-wp:4)
    at XMLHttpRequest.c (jquery.js?ver=1.12.4-wp:4)

    The feeds are not showing

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    Hey feitanx,

    It looks like your access token has expired currently. Can you try getting a new one by clicking on the big blue button on the “Configure” tab?

    This error is unrelated to that so I will take a look once you get the access token updated!

    – Craig

    Hi,
    I am having the same issue. Have tried to both update the jquery version and reconnect the IG account. Just keeps loading and not showing the feed.

    Uncaught TypeError: o.find(…).sbi_imgLiquid is not a function
    at sb-instagram.min.js?ver=1.12.2:1
    at G (sb-instagram.min.js?ver=1.12.2:1)
    at Object.success (sb-instagram.min.js?ver=1.12.2:1)
    at c (jquery-3.4.1.min.js?ver=3.4.1:2)
    at Object.fireWith [as resolveWith] (jquery-3.4.1.min.js?ver=3.4.1:2)
    at l (jquery-3.4.1.min.js?ver=3.4.1:2)
    at XMLHttpRequest.<anonymous> (jquery-3.4.1.min.js?ver=3.4.1:2)

    Any updates on this?

    Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    Hey fiejelved,

    My guess is that you have multiple versions of jQuery added to the page. If you send a link to a page that has a feed on it I’d be happy to take a look!

    – Craig

    Hi Craig,

    Yes sure: https://goldmedal.coach

    Thank you!

    Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    Hello again,

    Sorry for the delay! I’m struggling a bit with this one as I’m not sure what the issue is. Would it be possible to contact us on our website and possibly allow us to log in and troubleshoot this further?

    Can you send me a link to where and how to contact you please?

    Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    Yes! Here is a link:

    https://smashballoon.com/instagram-feed/support/

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Instagram Feed not showing’ is closed to new replies.