Instagram Feed is Just Loading(again)

Hello John,

Thanks for the great plugin! I have a small problem though. My theme is Ajax loading. So, when it first loads and I navigate to the page where the feed is, there is no problem. After I visit other pages and come back, the feed keeps loading but nothing appears. I know it is Ajax related but I checked the box on the plugin page. Any thoughts? This is our website:

https://www.attendovino.com/

Thanks again!

Hey attendovino,

Does your Ajax theme contain any settings to enter JavaScript functions to call when a new page is loaded? If so, you should be able to add sbi_init() to that setting, as described at the bottom of this thread, and in #2 of this FAQ.

If your theme doesn’t contain a place to add functions then I would recommend contacting the theme author to ask them to add one, as you may run into the same issue with other JavaScript reliant plugins.

If your theme contains a setting to disable Ajax loading then you could also do that as it will resolve the problem too.

I hope you had a Merry Christmas!

John

Hey John,

Thanks for the reply. I asked the theme author and he said it is a customization service, but he also suggested this.

You can try adding the init function in script tag inside the page content (using the Text Editor, not the Visual one), maybe that might helps:

<script> sbi_init(); </script>

My question is where to put this script? On which page?

I would really appreciate if you can help.

Thanks.

It sounds like he’s suggesting that you add it to the page editor for the page where you’re displaying the feed. Try that, and if it doesn’t work then try adding the plugin’s JavaScript file too:

<script type=”text/javascript” src=”https://www.attendovino.com/wp-content/plugins/instagram-feed/js/sb-instagram.js”></script&gt;
<script>sbi_init();</script>

John

Hi, have the same issue, but it will load after a refresh of the page. Theme (northeme reframe-plus) is ajax powered, checkmark is set.

Hey quentro,

Could you send us a link to your site so we can take a look firsthand?

Thanks,

Craig

Hi

I’ve been using the plugin through the shortcode for showing the pictures of six different not private accounts. Everything was perfect but suddenly only the images of the first account are showing, for the other five accounts only the loading icon shows. I changed the order of the IDs and only the first account is working.
I got the a new access token but the problem is still there.
I thought it was a cache issue, so I set to 0 the “Check for new posts” option but it didn’t fix the issue.

This is my site https://www.elrunrun.net/. The Instagram plugin code is almost at the end of the home page.

Please help me!
Thanks

Hey little_bird,

Could you submit a support ticket via our website and include your ‘System Info’ from the plugin (Instagram Feed > Settings > Support > System Info), and also copy and paste the six shortcodes that you’re using?

You mentioned that everything was working but then suddenly stopped working, did you change anything or update anything immediately before the issue started to occur?

Many thanks, and I hope you had a good weekend!

John