• I have embedded an Instagram video in my article but it didn’t work. Why is it so when you say the plugin supports this.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Contributor ampforwp

    (@ampforwp)

    Hello @ausbel

    Yes, the Instagram embed video supported by our plugin.

    Can you please contact me on [email protected] so I can check the issue personally and will solve it for you.

    Thread Starter MUMBERE AUSBEL

    (@ausbel)

    I don’t understand why you say I contact you on email yet you don’t provide support there.

    On my last issue, you said I contact you on that email which I did and you indeed replied saying I give you login details of my site ( was like okay no worries, plugin author can’t try to hack your site) I replied with my log in details but you just kept quiet.

    Classy support,??

    Plugin Contributor ampforwp

    (@ampforwp)

    Hello @ausbel

    I am sorry to hear that.

    Can you please contact us I will personally assist you there and solve it for you.

    I have to troubleshoot the issue you are facing so please contact us on [email protected]

    • This reply was modified 6 years, 9 months ago by ampforwp.
    Thread Starter MUMBERE AUSBEL

    (@ausbel)

    Hello, I have sent the email with its subject being INSTAGRAM EMBED

    Hope to hear from you soon.

    Plugin Contributor ampforwp

    (@ampforwp)

    Hello @ausbel

    I will look into this issue there personally.

    Thank you.

    Thread Starter MUMBERE AUSBEL

    (@ausbel)

    I have got it fixed, thanks for great plugin.

    Plugin Contributor ampforwp

    (@ampforwp)

    Hello @ausbel

    Glad to hear that your issue is fixed.

    Thank you.

    I’m having the same issue. How did you fix??

    Plugin Contributor ampforwp

    (@ampforwp)

    Hi Kfriedman,

    I’ve responded to your e-mail on the previous ticket which you’ve created could you check it?

    I am also having problems with viewing instagram embeds on my AMP pages.

    How did you guys solve this problem?

Viewing 10 replies - 1 through 10 (of 10 total)
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