Instagram double posting

  • Resolved Chris

    (@totallydubbed)


    3 years, 8 months ago

    Hi there,
    Loving the plugin, but would like to know why recently Instagram posts are being shared twice. This has happened three times in a row and seems to be a recent issue?
    I’ve refreshed the connection to IG via Buffer & Nelo – any thoughts?

    Thank you!

    The page I need help with: [log in to see the link]

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  • Plugin Author Antonio Villegas

    (@avillegasn)

    Hi Chris,

    Thanks for letting us know about this issue. I checked our servers and Buffer is returning timeout responses recently when calling their API. Because of that, we automatically try to send the post again to make sure it ends up publishing. That causes the post to be published twice, because the first time even though we got a timeout as a response from their end, the post is anyway published.

    We’ve added code to prevent this from happening again.

    Thanks again for your help.

    Thread Starter Chris

    (@totallydubbed)

    Brilliant, not to worry – glad I could help!
    Keep up the amazing work ??

Viewing 2 replies - 1 through 2 (of 2 total)
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