Instagram counter still at 0 After Update

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Access Keys

    (@access-keys)

    Hello there,

    Can you please mention from which url you have generated new user ID and Access token? The access token genereated from our plugin will be able to show the followers count for self user only i.e the user account which authorize the app to get basic details.

    Thanks

    Same error:

    “{“code”: 403, “error_type”: “OAuthForbiddenException”, “error_message”: “You are not a sandbox user of this client”}”

    Plugin Author Access Keys

    (@access-keys)

    Hello there,

    Have you updated our plugin to 1.5.7. Please check.

    Below instagram access token input field there you will find a link to get the new access token. Please click on it and get new access token.

    Thanks

    pipecardenast

    (@pipecardenast)

    Hi there,

    I have the same problem, i updated the plugin to 1.6.6 and i changed access token but the plugin still don’t work. And the last thing that happened was the Instagram icon disappeared.

    Can you help me please?

Viewing 4 replies - 1 through 4 (of 4 total)
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