• Resolved teleanu

    (@teleanu)


    Hello,

    Yesterday I made a post on instagram account 91nja adding collaborative post with account streetfishing.ro

    On the website https://angler.ro where I generate my instagram feed from account 91nja the photo from instagram was posted (it shows in the generated feed by the plugin). Insted, on the website https://streetfishing.ro where I generate instagram feed from account streetfishing.ro the photo isn’t present. Even if streetfishing.ro instagram account is the collaborative one, the photo is posted on instagram in the Posts section and I assumed the plugin will just post it on the site showing in instagram like a normal post.

    Can you guys check if instagram added other kind of syntax for posts coming from collaborative? Even if collaborative every photo goes in Posts section and it should show in the plugin generated feed.

    This is the post that is collaborative: https://www.instagram.com/p/C0Pt83LLlGv/?img_index=1

    Maybe you can do something for this kind of posts to show in feed. Thanks!

    • This topic was modified 1 year, 3 months ago by teleanu.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @teleanu

    Hello mate, we think it may be due to the permissions that the other account has, could you please review the privacy?

    Regards.

    Thread Starter teleanu

    (@teleanu)

    jmatiasmastro
    Both of the accounts are public.
    91nja is business acount and streetfishing.ro is personal account.

    I never applied restrictions on my instagram accounts. Is just standard setup when you open an account.

    Do you have an exact path where to check whatever you think is blocking the photo getting in my website gallery feed.

    Thanks!

    Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @teleanu

    Hello mate, in order to investigate your issue, could you please write to us via direct message to our fan page? We provide you with the link below: https://www.facebook.com/quadlayers

    Regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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