Instagram account reconnected but won’t show on website

Hello,

Recently, my client’s website with the plugin Smash Balloon Social Photo Feed got a message with a request to reconnect her Instagram account to the plugin. She did this and on the back-end everything looks fine. But on the website itself, this message shows up:

This error message is only visible to WordPress admins
Error: There is no connected account for the user 2665228839 Feed will not update.

This doesn’t make sense, right? Why would this message appear if the Instagram account is in fact connected? All caches are emptied, but the issue persists.

Thank you for any help.

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