Inserting a SmugMug gallery returns nothing; just a blank themed page

Hi there, this plugin looks great, and I’d certainly be happy to buy you a coffee if you can help!

I’m trialing this plugin for a customer of mine. They have a SmugMug account and wish to encourage their customers to view their SmugMug galleries via their own website as opposed to SmugMug. This is where we’d like your plugin to come in!

Basically, when we try to include a gallery on a page, nothing is displayed there.

I’ve installed the plugin, configured the API settings, given permission at SmugMug’s end, I’ve checked this post including the referenced FAQ section, hoping that might be the same issue, but to no avail.

The customer has their site set to be seen by “ANYONE”, though all galleries are set as password protected. The shortcode in your example on your website has been followed correctly, with the album key and password etc, but again we’re having no luck.

I’d be most grateful for any ideas or suggestions.

Thanks and have a great weekend.

• This topic was modified 7 years, 10 months ago by unexploded.
• This topic was modified 7 years, 10 months ago by unexploded.