Insert Video URL

  • Resolved EllaTamari

    (@ellatamari)


    7 years, 3 months ago

    Hello,
    Trying to add a video to the Huge-IT Video Player.
    I choose ‘Add Video from URL’ copy the URL (https://vimeo.com/135953026) and click ‘Insert Video URL’. The button jumps but after that nothing happens (the Add Video from URL window remains open).
    I look forward to hearing from you,
    Ella

    • This topic was modified 7 years, 3 months ago by EllaTamari.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Dear Ella,

    Thanks for reaching out us.
    Thanks for providing the link to the video and your website.
    We have tested the link from our side and it worked properly. Could you mention, please, the version of the plugin you use and the browser on which you are working? We will try to duplicate the problem from our side.

    we will wait for your feedback.
    Thanks

    Thread Starter EllaTamari

    (@ellatamari)

    Hello,

    Plugin version I am using is 10.0
    I tried Firefox and Edge, same glitch comes up with both.

    Thank you,
    Ella

    Dear EllaTamari,

    Thank you very much for your post. Let me kindly mention that the Commercial or Pro versions of the plugins are not supported in www.remarpro.com forum. We will be grateful if you contact us directly for the deeper investigation of the problem.
    Please, do not forget to include the link to this forum in your email.

    We will wait for your response.
    Thanks in advance

Viewing 3 replies - 1 through 3 (of 3 total)
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