Insert External Video Link (Vimeo) not Working on version 1.22.1

  • Resolved acostureirinha

    (@acostureirinha)


    2 years, 8 months ago

    Hi, I often do Google Web Stories with videos, and I host them on my Vimeo account. I know Google has the feature of optimize the videos, but I don’t want to host anything on my website, or server, so the site is faster. And, too, because it takes too long for Google to optimize the videos, the website crashes… I don’t like the experience with videos on GWS when I have to upload on my website.

    That said,

    Normally, I would go on Vimeo and copy the link of the file (not the link of the page), click on the link to insert external link, and that was it!

    But since Version 1.22 it does not allow me to do that anymore!

    An example of video link from vimeo (from the file itself):
    https://player.vimeo.com/progressive_redirect/playback/728686854/rendition/720p/file.mp4?loc=external&signature=12e5733737a94a16fcaa0e28ca5972065a24a754ed8b335897502e606617ee4e

    It would show me a error message saying that the link is invalid.

    Can you please help me?

    Now I just rollback to version 1.21.0 and it’s working fine.

Viewing 2 replies - 1 through 2 (of 2 total)

  • @acostureirinha Hi there, I am sorry to hear you experiencing issues with uploading videos by external link.

    I tested uploading your video file URL (on version 1.22.1) on a test site, and it uploaded correctly as you can see here on this story URL.

    There are a few details we can gather to determine what could be causing issues on your end.

    First, do you experience the same issue when using a Chrome incognito window?

    Secondly, could you please check for any browser console errors when the error message appears?

    Lastly, could you provide your Site Health information so we can check who your hosting provider is, and what other plugins you have setup that might be conflicting? You can share privately if you prefer.

    @acostureirinha Since we have not heard from you, I am marking your support topic as resolved. Please feel free to reopen this topic if you continue to experience this issue. Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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