“Insert Dynamic Text” button not working

  • Resolved Adam

    (@ahardy42)


    1 year, 12 months ago

    I’m testing out AcyMailing and I can’t get the “Insert Dynamic Text” button to insert anything into my draft email.

    In fact this is the second incident where a button in the plugin doesn’t work. I couldn’t import my users into my subscribers newsletter list either – the button just didn’t do anything.

    I’m on WP 6.1.1 and AcyMailing v 7.9.7, using either Firefox or Chrome on Linux Mint.

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi,

    That’s so strange. Is there any JS error displayed in your browser console?

    Thread Starter Adam

    (@ahardy42)

    Yes, big time!

    This page uses the non standard property “zoom”. Consider using calc() in the relevant property values, or using “transform” along with “transform-origin: 0 0”. admin.php
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setDTextInsertion/<@https://ecocounts.community/wp-content/plugins/acymailing/media/js/editor_wysid_utils.min.js?v=1669646255&ver=6.1.1:1:100234
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add/y.handle@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:41048
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    Hi Adam,

    I feel so sorry for the late in replying to your message.
    I’ve forwarded this to our developers so they can have a look and give me some news.

    I’ll get back to you as soon as I have some information for you.

    Have a good day!
    Regards,
    Alex

    Thread Starter Adam

    (@ahardy42)

    OK, that would be helpful. Thanks.

    Hi,

    We did tons of tests on our side but we didn’t manage to reproduce the issue.
    Could you please contact us using our contact form on our side? This way the dev team would be able to have a closer look at it ??

    Regards,
    Alexandre

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘“Insert Dynamic Text” button not working’ is closed to new replies.