• Resolved maartymaart

    (@maartymaart)


    Hi, I have a similar problem as well. The site is loading mixed content so the ‘not secure’ wording is showing in the browser with no padlock. Below is what I can see when using Chrome inspect tool:

    Even though the initial HTML page is loaded over a secure HTTPS connection, some resources like images, stylesheets or scripts are being accessed over an insecure HTTP connection. Usage of insecure resources is restricted to strengthen the security of your entire site.

    To resolve this issue load all resources over a secure HTTPS connection.

    5 resources
    Name Restriction Status
    120555343_1194969734208555_5121136905229575920_nlow.jpg warned
    120046061_3150885601707264_5579944750482277729_nlow.jpg warned
    119109542_3361774710566483_487771784010050441_nlow.jpg warned
    118656551_3182546551863150_2500748009586139180_nlow.jpg warned
    118656551_3182546551863150_2500748009586139180_nfull.jpg warned

    These five images are being pulled from Instagram via the plugin. I have checked both site addresses in the ‘General’ tab of Settings for the site and both are using https.

    Any help would be appreciated.

    Thanks, Maarten

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter maartymaart

    (@maartymaart)

    Any help on this issue would be appreciated. Trying to give this a bump.

    Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey @maartymaart,

    We apologise for the delay in getting you support. To fix this, you will want to first make sure that you WordPress installation is correctly set up under WordPress Dashboard > Settings > General > WordPress Address (URL) and Site Address (URL) should match and both have https:// in the beginning of the URL.

    Then, go to Instagram Feed > Customize > Image Resizing > Click Reset Resized Images and then clear any website cache. The links should now be loading with the correct protocol.

    Let me know should you have further issues.

    Many thanks.

    Thread Starter maartymaart

    (@maartymaart)

    Thanks so much, that worked perfectly.

Viewing 3 replies - 1 through 3 (of 3 total)
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