Input boxes not showing on Account pages

  • Resolved stear111

    (@stear111)


    9 months, 2 weeks ago

    With the plug in, on the customer account page, there are three lines of text.
    Subscribe to our newsletter
    Unsubscribe to our newsletter
    Receive order updates

    None of the above have a clickable input box shown

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jordan Rich

    (@builtbyjordan)

    The plugin is compatible with Gutenberg blocks that can be used for the customer account page as well as the classic Woocommerce themes that involve the [woocommerce_my_account] shortcode.

    The following screenshot illustrates that radio buttons should appear next to each option: https://loom.com/i/658d8aef7c2d45a18e5d7063e312b5aa

    From your screenshot it’s clear that is not the case.

    Could you confirm if the issue still occurs when switching to the official WooCommerce Storefront theme ? If not there may be an issue specific to the theme in use

    Plugin Support khungate

    (@khungate)

    Hi there, we’re going to close out this ticket for now since it’s been a few weeks since we’ve been in touch.

    Please let us know if you still need any help and we’ll be glad to reopen and troubleshoot further. Please note, that the best way to reach us is over at the GitHub plugin page: https://github.com/mailchimp/mc-woocommerce/. From there, you can receive direct responses from the development team, log new issues, download the latest version, and track existing support tickets.

Viewing 2 replies - 1 through 2 (of 2 total)
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