Inoperable payments and no support
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I think the only thing still functioning with this organization is their ability to take your money. While the plugin works fairly well if you don’t want to accept payments on its own, its paid Authorize.net plugin is broken, as is its included PayPal functionality. The changelog for the plugin was last updated in 2018 and it relies on an obsolete version of omnipay.
Multiple support requests to try to get it working went unanswered.
Plugins die, I get that, but if the thing doesn’t work, don’t accept money for it. That’s why I consider Pinpoint, “The #1 WordPress Booking Plugin,” fradulent. If you find yourself in our position its worth it to call your bank and try to claw your money back.
It’s a shame too, because there’s a lot to be said for the UX of this plugin. The UI is out-dated and not super accessible, but you can tell that at some point a talented team cared about this plugin.
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