Inline credit card form display problem after update to v4.1.6

  • Resolved fotske

    (@fotske)


    6 years, 9 months ago

    Hi,

    Since the last update of the plugin to v4.1.6, the inline credit card form has a “visual bug” in French because the word “Cryptogramme visuel” is too long and thus the frame to input the CVC is not on the same alignment than the one for the credit card expiry date.
    It was not the case in the previous version of the plugin because “Date d’expiration” and “Cryptogramme visuel” were written on two lines.
    Could you please put it on two lines again like before?

    Thank you very much in advance?

    Best regards

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Contributor royho

    (@royho)

    Hi,

    You can turn off inline form in your Stripe settings.

    Thread Starter fotske

    (@fotske)

    Hi,

    I would like to keep the inline form.
    It is just a visual bug since the last version of the plugin.
    I can send you screenshots if you want.

    Plugin Contributor royho

    (@royho)

    Yes please post it here.

    Thread Starter fotske

    (@fotske)

    How can I post a screenshot here?

    Plugin Contributor royho

    (@royho)

    Just a link to it will be fine. ??

    Thread Starter fotske

    (@fotske)

    I’m sorry, I don’t know how to send you a link to a screenshot…
    Could you please explain how to?

    Thank you very much

    Plugin Contributor royho

    (@royho)

    There are so many ways. One way to just take a screenshot and upload it to a free image hosting site. Or you can host it on your own website and link it here. Please do a Google search on how to do that.

    Thread Starter fotske

    (@fotske)

    Ok sorry, I had never done that. I found one site and here are the images (before = previous version of the plugin and after = v4.1.6 of the plugin):
    Before: https://ibb.co/jBDLV8
    After: https://ibb.co/c4vvxo

    Thank you very much in advance.

    [ Please do not bump. ]

    Plugin Contributor royho

    (@royho)

    I think all you need to do is either increase or decrease the width of the container via CSS to adjust that.

    Thread Starter fotske

    (@fotske)

    Hi Royho,

    Ok I will try to do that but I have now checked how it looked on a smartphone screen and it’s really ugly and unreadable. Please see the screenshot from an IPhone here: https://ibb.co/bTFKHo

    Why is it like this?
    And how to make this readable for the user?

    Do you plan to resolve this problem in a next update of the plugin?

    Thank you very much for your help.

    Plugin Contributor royho

    (@royho)

    @fortske that is a theme issue not specific to this plugin. As you can see my site looks fine on my theme https://cld.wthms.co/2QSPht

    Plugin Support melinda a11n

    (@melindahelt)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 12 replies - 1 through 12 (of 12 total)
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