InitiateCheckout Event Missing Some Deduplication Parameters

  • Resolved safeyaelhalawany

    (@safeyaelhalawany)


    4 years, 1 month ago

    My issue is that I receive a message in diagnostics of facebook events manager saying

    InitiateCheckout Event Missing Some Deduplication Parameters

    “You’re sending InitiateCheckout events through both your pixel and the Conversions API, but they’re not being deduplicated properly because not enough of these events are receiving an event_id parameter. Event instances sent without an event_id parameter cannot be deduplicated.
    This may cause issues with the measurement of your events as well as the attribution and delivery optimization of any ad campaigns that are optimizing for this event.”

    I can’t figure out how to fix this issue, so can you please help find a solution as soon as possible.
    I am using Facebook for WooCommerce plugin, and by the way I have used the facebook pixel helper extension, and it has not detected any error, so what should I do?

    This error appears in the diagnostics tab in facebook events manager and it appeared several times. I have not done any specific changes; it has just appeared and I have no idea why.

    Facebook for WooCommerce version 2.2.0

    That’s the screenshot of the error, but actually in the meantime it disappeared by itself.
    https://snipboard.io/wMvkQI.jpg

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @safeyaelhalawany. Have you been able to resolve this issue? If not, please share your system report with me. You can find it by going to WooCommerce > Status > Get system report and then click Copy for support to be able to paste it in your reply.

    AJ a11n

    (@amandasjackson)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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