Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Daniyal Raza

    (@daniyalraza01)

    Hello @

    Thanks for contacting us. Hope you are doing well.

    We have fixed this issue in our updated plugin. Here is the download link below. We will release this fix soon.

    Download Now

    Let me know if the issue still persist in your site.

    Thanks & Regards,
    WP Experts Support Team

    Thread Starter CrazyFacts22

    (@crazyfacts22)

    Hi Thank you for your reply.

    But, I’m afraid, the issue is still the same ??

    Plugin Support Daniyal Raza

    (@daniyalraza01)

    Sorry to hear that. It seems like a site specific issue.

    To escalate your case, please create a ticket on our official website. So that we can connect you directly with our Technical team.

    Looking forward to getting your issue resolved.

    Thanks

    It’s not a site specific issue. It’s happening across every site we have this installed. Even after installing your latest update.

    Plugin Support Daniyal Raza

    (@daniyalraza01)

    Hello @luclearmedia,

    Thanks for bring this to our knowledge.

    Please create a ticket on our official website. We will fix it in one site and you will be able to use it in every site. At the moment, this is not happening on our environment.

    Looking forward to getting your issue resolved.

    Thanks

    Plugin Support Daniyal Raza

    (@daniyalraza01)

    Hello @crazyfacts22 ,

    Due to a lack of activity, We are going to mark this ticket as resolved. If you have any other issues, please feel free to open a new ticket.

    Have a great day!

Viewing 6 replies - 1 through 6 (of 6 total)
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