Initial value “” / 0

  • Resolved bakerwp

    (@bakerwp)


    3 years, 2 months ago

    The “resolved” problem of @aldebaran57 is an even worse problem here.

    If there is no value set in Min / Max, the shop displays initial value of 0 with that product.

    Until and including v1.6, clicking at “add to cart” still added one product, the woocommerce default. This worked at the product page as well as with the category list.

    With v1.9, it is impossible to add a product to cart, when no initial min value is set in Min-Max. Even when you change the value manually to 1, it will not add to cart. Absolute show stopper.

    Workaround: rollback to v1.6
    alternative: add Min value and step value to every single product, one by one

    We did a rollback to v1.6, for obvious reasons. We only have very few products with initial value of 5 or 15.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor CodeAstrology IT Firm

    (@codeastrology)

    Like said in that support comment, Our plugin does not set any initial value. If you have not set any minimum value then it should be 1 ( Woocommerce default ) maybe there is another region.
    Let me give you an example. Here in this product, I did not set any value ( https://prnt.sc/1t2eowq ) so it showing the default value. ( https://prnt.sc/1t2f95e )

    We need to check why this is happening. Please create a ticket at https://codeastrology.com/support/ our technical team will help you.

    Thread Starter bakerwp

    (@bakerwp)

    I have no login at CodeAstrology to create a ticket.

    The issue can be reproduced perfectly well.
    When I rollback to v1.6 everything works fine.
    For now I will just stop updating your plugin.

    When no values are set, code looks like:
    <input
    type=”number”
    id=”quantity_61584dfbcc810″
    class=”input-text qty text”
    step=””
    min=”0″
    max=””
    name=”quantity”
    value=”0″
    title=”Menge”
    size=”4″
    placeholder=””
    inputmode=”numeric” />`

    v1.6: still adds 1 product
    v1.9: no product can be added, even when customer enters custom value for quantity, item will not add to cart

    Plugin Contributor CodeAstrology IT Firm

    (@codeastrology)

    Hello bakerwp,

    Let us check this issue. after checking this issue we will notify you.

    Regards,

    I can confirm as @bakerwp did that version 1.9 causes the issues described above. We had to roll back to version 1.6 to make it work again.

    • This reply was modified 3 years, 1 month ago by Janke.

    still having showstopper-issues even with the latest version (now 2.1.0).

    If there is no value set in Min / Max, the shop displays initial value of 0 with that product (as before, even as with v 1.6).

    When I now try to add such a product to cart the website shows a blank white screen and the message:

    “There has been a critical error on this website.
    Learn more about troubleshooting WordPress.”

    Fix: Rollback to v 1.6 and everything works.

    (product still shows initial 0 to add to cart, but when you press add to cart, one item is added)

    Hannan

    (@phpcoderhannan)

    Hello jo1234,

    Our plugin display default Global value like this- ( https://prnt.sc/26bonu5) and in each product setting display like this-(https://prnt.sc/26boor8) and also display on shop like this – (https://prnt.sc/26booyy). so we are not facing look like your problem.

    Regards,

Viewing 6 replies - 1 through 6 (of 6 total)
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