Initial setup “my private app”

  • Resolved wprun

    (@wordpressrun)


    2 years, 1 month ago

    Just going through the initial setup process.

    I can’t find the “my private apps” link after clicking “apps”

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Your description is insufficient to look into it. Kindly try the help tab so I can provide support better.

    Thread Starter wprun

    (@wordpressrun)

    What help tab?

    Perhaps you can provide a screenshot the ““my private apps” link?

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    I am really not understanding, are you sure that you are using my plugin? Please join me on Google meeting so I can explain you better https://meet.google.com/wux-fywy-cff.

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    I am sorry, you couldn’t join me on-time, will check with you again later. You may record a video what are you experiencing and share it carefully, no need to record the sensitive information, just explain where are you stuck? Private apps can be configured with WordPress plugins? I am not sure, maybe you came up with a new case.

    Thread Starter wprun

    (@wordpressrun)

    I’m looking for “Manage private apps” but I don’t see it.

    Here is the screenshot of my screen when I click “Apps”
    https://www.dropbox.com/s/g47f5o48nh09qcm/WPShopify.JPG?dl=0

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    My friend, this support forum is for WordPress Plugin actually. Shopify support is a separate case, kindly use their relevant forum or stack etc.

    Thread Starter wprun

    (@wordpressrun)

    I wrote to Shopify I sent them this screenshot that I am supposed to be seeing
    https://www.dropbox.com/s/evhj1s1t77gas63/WPShopify2.JPG?dl=0

    and they wrote:

    That option is for the developer’s access only since the private apps are already deprecated so if you want access to it you will have to reach out to the app developer.

    The screenshot you have provided is actually an old design of our the app settings and it doesn’t exist anymore.

    That is why you will have to reach out either to the developer itself so they can do it in your behalf.

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    They are referring to your in house developer, not the WordPress Plugin developer. Please ?? confirm if you have someone developing your app/website, let him deal with it. This support forum is about the WordPress Plugin related bug reports.

    I have the same problem here
    I can’t replicate your setup process.
    I can’t find “Mangage Private Apps” link on Shopify

    see img attached
    https://ibb.co/FxyyFXF

    thanks

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    No problem, I can help you through the urgent help option under the help tab on the settings page.

Viewing 10 replies - 1 through 10 (of 10 total)
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