Ingestion not working

Hello viashimat,

Thank you for providing the specific error. You are getting this error because you have multi-threading enable which relies on the php exec function. Apparently your hosting solution has this function disabled for security purposes. You would have to contact your hosting provider the enable the function which typically entails modifying the php.ini file.

Thanks for getting back to me so quickly. I disabled multithreading and the error I’m getting from the log is as follows:

[06-Sep-2015 19:58:54 UTC] PHP Fatal error: Class ‘SupraCsvPremium\IXR_Date’ not found in /home/naijapro/public_html/wp-content/plugins/supraCsvPremium/classes/RemotePost.php on line 254

Any ideas?

This should be fixed in the latest version of the plugin 2.0.2(premium) and 4.0.2(free)

Hi Joseph.

I get the following error now with version 2.0.2:

[07-Sep-2015 19:54:51 UTC] PHP Fatal error: Call to a member function getIso() on a non-object in /home/naijapro/public_html/wp-content/plugins/supraCsvPremium/classes/SupraXmlrpcServer.php on line 888

Hello,

This is most likely due to providing an invalid date format the date is converted using the following function:

protected function _convert_date( $date ) {
        if ( $date === '0000-00-00 00:00:00' ) {
            return new IXR_Date( '00000000T00:00:00Z' );
        }
        return new IXR_Date( mysql2date( 'Ymd\TH:i:s', $date, false ) );
    }

What date format are you using?

In addition can you also send me your email address on my site contact form so I can email you an updated version of the plugin to test.

Thank you. I was using the yyyy-mm-dd format but i left the fields blank instead and it worked!!!!!!!!!!

You’re awesome man. Thanks.

I noticed it replaced all my newlines with “nn” in the mysql database. So i just wrote a query to update them with
instead. Thanks for all your help. I’m thrilled to have bought Supra.

For the date field try the following format: “20121217T01:47:03Z”