Info Boxes not working

I get this error:

VM2187:65 Uncaught TypeError: infobox34.open is not a function
    at _.Qg.<anonymous> (<anonymous>:65:1306)
    at gf.lj (js?v=3.43&key=AIzaSyBc16nOsCf9oUsybEPeUpFLHWm35DZ7bSw&_=1613641959945:210)
    at Object._.M.trigger (js?v=3.43&key=AIzaSyBc16nOsCf9oUsybEPeUpFLHWm35DZ7bSw&_=1613641959945:207)
    at wU.<anonymous> (marker.js:29)
    at gf.lj (js?v=3.43&key=AIzaSyBc16nOsCf9oUsybEPeUpFLHWm35DZ7bSw&_=1613641959945:210)
    at Object._.M.trigger (js?v=3.43&key=AIzaSyBc16nOsCf9oUsybEPeUpFLHWm35DZ7bSw&_=1613641959945:207)
    at Object.onClick (marker.js:18)
    at qp._.n.onClick (common.js:127)
    at HTMLDivElement.Qp.ta._.cp.Qb (common.js:49)
(anonymous) @ VM2187:65
gf.lj @ js?v=3.43&key=AIzaSyBc16nOsCf9oUsybEPeUpFLHWm35DZ7bSw&_=1613641959945:210
_.M.trigger @ js?v=3.43&key=AIzaSyBc16nOsCf9oUsybEPeUpFLHWm35DZ7bSw&_=1613641959945:207
(anonymous) @ marker.js:29
gf.lj @ js?v=3.43&key=AIzaSyBc16nOsCf9oUsybEPeUpFLHWm35DZ7bSw&_=1613641959945:210
_.M.trigger @ js?v=3.43&key=AIzaSyBc16nOsCf9oUsybEPeUpFLHWm35DZ7bSw&_=1613641959945:207
onClick @ marker.js:18
_.n.onClick @ common.js:127
Qp.ta._.cp.Qb @ common.js:49

Hi Daniel,

Well the issue comes from the 1st error in the console:

Uncaught ReferenceError: google is not defined
    at infobox.js?ver=5.6.1:127

But I don’t understand why you have this… it’s like the file infobox.js would be loaded after google map api (explaining why google is not defined)… But in you page source I can see that infobox.js is loaded after the google map api…

Well it’s hard for me to debug this issue like this. Would you mind giving me a temporary admin access (at this email: [email protected]) that I can try to understand the issue?

Well I think I understand where the problem comes from… I will probably have to upload a new version of the plugin to fix this. I’ll keep you posted when it’s done

Cool thank you! Uploading a new version will keep my markers?
Can i delete your account or do you still need it?
All the best,
Daniel

by new version I mean you will just have to update to the new plugin version and nothing else… it would be nice if you could let me the account until I fix this. Thanks

Yes, no problem! Ahh, okay thanks ??
All the best,
Daniel

hi,

Well it took me a looonnggg time to understand but the problem wasn’t actually coming from my plugin. it was coming from the plugin “Complianz | GDPR/CCPA Cookie Consent” that somehow prevent google maps script to load. So I deactivated this plugin and everything works fine now. I’ll let you reactivate the plugin if you want… But I would suggest you to find another plugin that does not conflict with novo-map.

Ohh and if you have some time left, I would really appreciate if you could take the time to rate the plugin and tell me what you think about it.

cheers