info about punchtab needed

I encountered a few errors when clicking around the punchtab site saying:

You are logged out and you need to be logged in to complete this action.
Please login.

but I was logged in !?

the site says: You are currently using the standard rewards from our catalog. but where are they so I can review and change them?

is this giveaway: https://blog.punchtab.com/?p=59 created with your plugin? can I do something similar with it?

I’d like to test the plugin but there are simply too many questions and usability issues right now…

Hello there! I’ll try to answer your question as much as I can.

– who is behind it? can’t find anything on their website

We are a small team in Menlo Park, you can find more about the team here : https://launch.is/blog/l017-punchtab-creates-killer-frequent-flyer-program-for-your.html

what do you get out of it, since the service is offered for free?

It’s currently free, in the future, we could definitely see premium features.

will you use and analyze the data my “campains bring in?

The only reason we would analyze your data is to help you improve the results.

I encountered a few errors when clicking around the punchtab site saying:

You are logged out and you need to be logged in to complete this action.
Please login.

There is an issue with the login system on punchtab.com, you might be disconnected time to time. We are actively working on fixing it.

the site says: You are currently using the standard rewards from our catalog. but where are they so I can review and change them?

The standard catalog is not editable, you can see at https://feedback.punchtab.com/knowledgebase/articles/5955-what-is-the-default-rewards-catalog-

is this giveaway: https://blog.punchtab.com/?p=59 created with your plugin? can I do something similar with it?

Yes, we have a widget you can use to run giveway. You can signup for it at https://www.punchtab.com/contest/signup.

As always, you can contact us at support {at} punchtab.com
Best regards,
The PunchTab Team.

great man, thanks for the detailed answers.
you really should mention some of this info on your site.
I really enjoyed reading: https://launch.is/blog/l017-punchtab-creates-killer-frequent-flyer-program-for-your.html great article!

will start playing around right now ??

some more questions after reading this article: https://feedback.punchtab.com/knowledgebase/articles/537-how-can-i-earn-more-points-

– earning points doesn’t work across sites, right? a user can only earn points for my rewards by doing those actions on my site, right?

– Oh and can I specify what actions gives rewards for my users?

– can I specify how many reward points each action gives?

We are working on improving the content of the website right now, thanks for the feedback.

earning points doesn’t work across sites, right? a user can only earn points for my rewards by doing those actions on my site, right?

Your users can earn points accross sites if you have the same top level domain. Other wise, they would be distinct loyalty programs.

can I specify what actions gives rewards for my users?

We currently support daily likes, visits and comments. In the near future we will open our API.

can I specify how many reward points each action gives?

Same thing here, it’s hardcoded to 100 points for the first time each day. In the future this will also be open.

Thanks for this great plugin and free service.

My question? Does one have to be connected to a FaceBook account in order to get points..

I have a Ning site and have lots of visitors on a daily basis and am wondering if when they visit (and logged into my Ning network) if it gives them points without having to be logged in via a FaceBook profile…

Thanks a lot
Jerry

Thanks Jerry!

Yes a user has to be connected to a facebook account in order to get points.

In the future we will try to support more network (twitter, ning, etc…) but for now, it has to be facebook.
-mehdi