Hello there! I’ll try to answer your question as much as I can.
– who is behind it? can’t find anything on their website
We are a small team in Menlo Park, you can find more about the team here : https://launch.is/blog/l017-punchtab-creates-killer-frequent-flyer-program-for-your.html
what do you get out of it, since the service is offered for free?
It’s currently free, in the future, we could definitely see premium features.
will you use and analyze the data my “campains bring in?
The only reason we would analyze your data is to help you improve the results.
I encountered a few errors when clicking around the punchtab site saying:
You are logged out and you need to be logged in to complete this action.
Please login.
There is an issue with the login system on punchtab.com, you might be disconnected time to time. We are actively working on fixing it.
the site says: You are currently using the standard rewards from our catalog. but where are they so I can review and change them?
The standard catalog is not editable, you can see at https://feedback.punchtab.com/knowledgebase/articles/5955-what-is-the-default-rewards-catalog-
is this giveaway: https://blog.punchtab.com/?p=59 created with your plugin? can I do something similar with it?
Yes, we have a widget you can use to run giveway. You can signup for it at https://www.punchtab.com/contest/signup.
As always, you can contact us at support {at} punchtab.com
Best regards,
The PunchTab Team.