Infinite Loop – really?

  • SO incredibly frustrated on 3/19/15. Spent HOURS trying to figure out why all of a sudden my high traffic wordpress sites would not load. Had to install Firefox, load Firebug, and learned it was this plugin that all of a sudden brought everything down.

    I lost revenue, hours, and got a big headache from this. Can’t believe this was the culprit.

    I am going to try the new version since I need this feature and it says the infinite loop is fixed, but proceed with caution.

    [ Signature deleted ]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author addthis_matt

    (@addthis_matt)

    Hi John,

    I’m sorry to hear about the issue you experienced. Our 4.0.7 version should fix the issue in Firefox. Let us know if you need anything else.

    Thread Starter blackvault

    (@blackvault)

    The issue was not only in FireFox, but all browsers. Unfortunately, it just required FireFix and Firebug to see the issue, and figure out it was your plugin.

    In short, I lost a lot of time and money due to the site being offline due to the infinite loop.

    Thread Starter blackvault

    (@blackvault)

    addthis_matt, here we are not even a month later, and your plugin just brought down all my sites AGAIN! One of your scripts is halting my page from loading, and crashing all browsers. I deactivate (the most recent version) of your plugin, and my site goes back online. I forgave the first go around of this nightmare, but you have no cost me more headache, revenue etc.

    How is it your plugins are doing this?! I know this isn’t you personally, but I am sure you can understand my frustration.

    Plugin Author addthis_matt

    (@addthis_matt)

    I’m really sorry to hear that the plugin is causing issues for you again. We haven’t had any reports of this issue with 4.0.7 version.

    Just to clarify, the 4.0.7 version has been working fine for the last month or so?

    Were you seeing the issue in specific browsers or all browsers?

    Do all of your sites use the same theme?

    Could you send us the URL of your sites so that we can take a look at the issue?

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Infinite Loop – really?’ is closed to new replies.