Infinite loading spinner when Paypal is selected on checkout

  • Resolved overdriver

    (@overdriver)


    1 year, 8 months ago

    Hi guys,

    I’m getting an infinite spinner error when I choose PayPal on checkout. Stripe works perfectly, the problem only is on PayPal gateway. How to fix it?

    Another thing I noticed is there is nothing shown in button previews in PayPal Payments setup page.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @overdriver

    It sounds like these issues could be related to the currency settings of your WooCommerce store.

    If your store is set to a currency that PayPal does not support, it may cause the infinite spinner on the checkout page and prevent the button previews from displaying on the settings pages. Here is a list of PayPal-supported currency codes for reference: https://developer.paypal.com/api/rest/reference/currency-codes/

    To confirm this and help resolve the issue, could you please provide us with a link to your website, or even better, a copy of your WooCommerce system report? This will enable us to understand your specific setup better.
    The system report can be accessed from here:

    WooCommerce > Status > Get system report > Copy for support

    You can share the report with us either here in the forums or privately?from here, if you prefer. If sending privately, please include a link to this thread for context.
    Thanks!

    Kind regards,
    Niklas

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    We haven’t heard back from you for a while now, so we’re going to mark this thread as resolved.

    If you still need help or if you have any other questions or issues, please don’t hesitate to reopen this thread, create a new one, or reach out privately from here as the team is happy to help out.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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