Internal Server Error after upgrade to WPJOLI v2.0

  • Resolved salehjoon

    (@salehjoon)


    1 year, 10 months ago

    I upgraded to Joli TC v2.0 pro today and all pages of the site are suddenly broken with an internal server error message:

    “Something prevented the page from being rendered. Please try again.”

    When I switch back to v1.0 all pages load normally. The pages affected by this error message all have the shortcode [ joli-toc ] without spaces. Any idea why this is happening?

    Fortunately, the admin panel is not impacted by the upgrade so I can switch back to v1.0 while troubleshooting.

    • This topic was modified 1 year, 10 months ago by salehjoon.
    • This topic was modified 1 year, 10 months ago by salehjoon.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author WPJoli

    (@wpjoli)

    Hello,

    Can you please send us an email to [email protected] so that we can reply directly and provide help with the issue. For Pro support, we do not provide support on the www.remarpro.com forum as per the forum’s rules.

    Also, regarding your problem, we may need access to your back-end to investigate. Anyways, please provide maximum details in your email so that we can try to reproduce the problem.

    Thank you !

Viewing 1 replies (of 1 total)
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