Index of / Error

  • Resolved graham1030

    (@graham1030)


    2 years, 5 months ago

    Hi,
    I’ve somehow messed up my website and was hoping someone can help me fix it. I needed to change my website URL so I purchased a new domain and hosting. The plan is to redirect from the old web address to the new one. I changed all the nameservers as provided by my new hosting provider.
    When I went into WordPress settings to change the site url I lost all access to both the website and my admin. Basically I can’t access anything and my website doesn’t show on either the old URL or the new one.
    When trying to load my new url i get the error ‘Index of /’ with a table below with cgi-bin below it.
    Does anyone know what I’ve done wrong or how I can fix it?
    Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi there,

    By default, when accessing your website, your website will look for an index.php or index.html file in the root folder (/public_html/).

    If those files are missing, you will only see the “Index of /” page instead.

    Since this index file only shows one folder (cgi-bin) which is nor related to WordPress, most likely the website data is somehow gone or you might not migrate the data from the old domain yet. If you have backups, you can try to restore it first.

    Thread Starter graham1030

    (@graham1030)

    Thank you for your reply. I have backups but since I can’t access the admin area of my site I have no idea how to actually restore the website.

Viewing 2 replies - 1 through 2 (of 2 total)
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