On mobile step increment and min/max quantity do not work well.

  • Resolved macvi

    (@macvi)


    11 months, 1 week ago

    I want to sell products per fractions of kg on my page.

    On mobile step increment (przyrost) and min/max quantity do not work. You can enter any digit in the units(weight) field, even beyond set max quantity. Works fine on PC where you get arrows to add/deduce/ only in accordance with previously set step increments.

    Mobile lacks arrows and lets you input any number you want, even inbetween increments or beyond set limits.

    Yes you do get an error message later but you don’t want your clients to be guessing what number to put in at the first place.

    This issue renders this plugin prety much usless on mobile.

    • This topic was modified 11 months, 1 week ago by macvi.
    • This topic was modified 11 months, 1 week ago by macvi.
    • This topic was modified 11 months, 1 week ago by macvi.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support rzepsen

    (@rzepsen)

    Hi macvi

    Thank you for contacting us. Could you tell me the plugin version you are to use and provide me with screens displaying the plugin settings in the product’s panel you are testing?

    What browser are you using on your mobile?

    Plugin Support rzepsen

    (@rzepsen)

    Hi macvi

    As we haven’t got any replies, I’m marking this topic as resolved for now.

    Zan

    (@gorecwp)

    Hello,

    I have the same problem. The plugin just does not refresh the price on mobile. I’m using the latest plugin 2.1.2 and chrome browser (latest).

    Console in Chrome gives this error on mobile: Uncaught (in promise) Error: A listener indicated an asynchronous response by returning true, but the message channel closed before a response was received

    Can you help?

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘On mobile step increment and min/max quantity do not work well.’ is closed to new replies.