Problems when restoring with different database characters

  • jugibur

    (@jugibur)


    1 year ago

    At first I was very enthusiastic about the range of functions and diligently made backups.

    Then came the day of testing. I had to restore my site and unfortunately Wpvivid failed – because the character set of the target database was not 100% the same as that of the backup. So parts of my Website are not restored an characters (umlauts) are missing.

    EDIT:

    For those who do not have different character sets in the database (source and target), the plugin certainly works fine. In my particular case, it unfortunately led to the problems described above.

    I assumed that the problem was solved after my report, but didn’t try it again after plugin updates. I should have done that.

    • This topic was modified 10 months ago by jugibur. Reason: changed my mind
    • This topic was modified 10 months ago by jugibur.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support tonyrobins

    (@tonyrobins)

    Hello @jugibur

    Thank you for your kind words and review! We really appreciate it.

    All the best,

    Plugin Support tonyrobins

    (@tonyrobins)

    Hello @jugibur

    We are sorry about the inconvenience.

    Let me check your case with our developers and we are going to get back to you as soon as we can.

    All the best,

    WPvivid Team

    Plugin Support nicholas2019

    (@nicholas2019)

    Hello,

    We responded to you two months ago, but we did not receive a reply from you during that time. Consequently, we assumed your issue had been resolved.

    Plugin Support tonyrobins

    (@tonyrobins)

    Hi @jugibur

    Thanks for your update.

    Please feel free to give it a try and let us know whenever you need help using our plugins.

    All the best,

    WPvivid Team

Viewing 4 replies - 1 through 4 (of 4 total)
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