Increasingly aggressive at showing ads

  • jwtb

    (@johnweisz)


    1 year, 3 months ago

    Title says it all, as do the 1000+ ratings, that are now dominantly 1-star across the board (even with a suspicious amount of very low effort 5-star ratings).

    Here’s the deal: I’m happy to donate or pay for a plugin I find useful. I have done it numerous times to support the developer and unlock the features I needed.

    I’m not happy to be bombarded with ads to “upgrade”. If I needed it, I would’ve done it without being nagged to do so already.

    Some other reviews explain the story better, but what happened basically was that a for-profit company bought the original plugin and monetized the living hell out of it at the users’ expense.

    There are other, better alternatives now as a result. Would not recommend. Credit is due where credit is due though, the UI is really nice. Like, really nice.

    • This topic was modified 1 year, 3 months ago by jwtb. Reason: typo
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Michelle D.

    (@devmich)

    Hi @johnweisz,

    Thank you for sharing your thoughts with us. I’m really sorry about the frustration caused.

    We recognize the concerns raised about Google Analytics Dashboard for WordPress (GADWP) becoming ExactMetrics, and appreciate the feedback. Our aim has always been to put together the most reliable, and best supported product for our users, while sustaining the long-term development of the plugin.

    It’s not our intent to cause clutter. We try to provide as much value as possible to our users by communicating the Pro version features because a lot of users aren’t aware of them and can benefit greatly.

    We’re grateful to you for giving us a try and if you have any suggestions for the things you’d like to see in the Lite version, please let me know and I’d be happy to share your feedback with the team.

    And if you’d like more help with using ExactMetrics Lite, please feel welcome to reach us at https://www.exactmetrics.com/lite-support/

    Thank you.

    Thread Starter jwtb

    (@johnweisz)

    I appreciate that, but let’s be realistic here, Michelle, once and for all.

    You have 902 one-star reviews all stating the same thing. Yet you ask for my “feedback” on the issue and communicate as if this was a shocking surprise to you.

    We both very well know there is nothing any of us could say or do, that would make a difference here.

    This is not an issue with bugs, product quality, or anything that needs user feedback to be “fixed”. It would take probably 10 minutes of engineering work to hide the aggressive ads in the plugin.

    No.

    I don’t mean to strike a hostile tone, but almost for the thousandth time: the issue at hand is a deliberate, intentional, aggressive monetization decision, with the single goal of driving profit, at the expense of user experience, hijacked from a previously well established plugin.

    You have 902 one-star reviews stating this to you, some more blunt than the others, but still stating the same thing. I’m sincerely confused as to what more feedback you could possibly need.

    I understand you are seeking a profit. Aren’t we all. But there are numerous better ways to do that than hijacking a previously simple, loved, and useful plugin, to then milk it dry.

    That’s all.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Increasingly aggressive at showing ads’ is closed to new replies.