• Resolved northman86

    (@northman86)


    This article claims that the problem has been solved, butt we are still receiving lots of spam on our WordPress contact form, which is protected with hCaptcha.

    Many of our clients are also experiencing this problem. Are there any solutions for this problem, or do we need to switch to another Captcha plugin?

    Thank you in advance!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor kaggdesign

    (@kaggdesign)

    Can you provide a link to the page you experience problems with?

    Thank you.

    Can confirm that we get complaints from our customers too the last couple of days.
    When it said in the mentioned article it was solved, it seemed that it was indeed. But now it seems to getting worse again.

    I don’t think it is the plug-in though, seems more to do with the challenges.

    Thread Starter northman86

    (@northman86)

    @kaggdesign Thank you for replying! Our website is:

    https://www.xel.nl/contact/

    Plugin Contributor kaggdesign

    (@kaggdesign)

    @northman86, I have analysed your contact page. It looks appropriately created with CF7 and hCaptcha. Ajax’s response when hCaptcha is not solved is proper. Therefore, I do not see any issues on the plugin side.

    Maybe your problems are related to the hcaptcha challenge by itself, which is served from hcaptcha site. You can try to ask a question there.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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