• Resolved Fabio

    (@fpuccinelli8)


    Hi, just noticed that your recent update removed my logo from the Chat Box. I uploaded the logo again but it is way too small.

    In inspecting the site and checking the element style I noticed I can change the height from 17px to 30px and it works online. However, when I enter the custom CSS onto my site it does not work. Is my CSS code incorrect?

    MY CUSTOM CSS:

    .root_3y9Nz .header-title_2Ueyo .logo-icon_3TYgp {
    height: 30px !important;
    }

    Keep up the great work and I look forward to your reply.
    Thanks
    Fabio

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support wpdev3cx

    (@wpdev3cx)

    Hi @fpuccinelli8 ,
    chat client is designed as a web component so you are not able to change its css because of the shadow dom encapsulation. The only way to achieve that is through javascript which will access the shadow dom and it will add your custom css rules.

    • This reply was modified 3 years, 2 months ago by wpdev3cx.
    Thread Starter Fabio

    (@fpuccinelli8)

    Hi wpdev3cx,

    Thank you for getting back to me on this matter. It is much appreciated.
    Would you be able to provide me the javascript snippet and custom CSS that I am to use in achieving the desired logo size?

    I am not a developer but learning ??
    Will the javascript be pasted into the themes function.php?

    Again, keep up the great work and I look forward to your reply.
    Thanks
    Fabio

    Plugin Support wpdev3cx

    (@wpdev3cx)

    Hi @fpuccinelli8 ,
    unfortunately we cannot help you with that because what you need is a custom not supported configuration.

    Thread Starter Fabio

    (@fpuccinelli8)

    How do I go about asking for this custom configuration?
    Willing to pay…

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Increase Logo Size On Chat Box’ is closed to new replies.