• Hi,

    – login page url is changed
    – 2fa is activated except for the whitelisted ip
    – as far as security plugins are concerned, only Cerber Security is installed to perform the above

    When haven’t logged in for some days and trying to login from the whitelisted ip I get the message:

    “Incorrect username or password” still on the login page.

    But then if I go to my url (www.example.com) instead of logging in again, I see I am apparently logged. So in essence I’m logged in but get the message “Incorrect username or password”.

    Any clue what it is or how to fix it?

    Thank you ??

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  • Moderator t-p

    (@t-p)

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

Viewing 1 replies (of 1 total)
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