Incorrect url shown in site kit plugin

@wpschiemann The WPML issue is still being worked on. But I will notify you here once we have any updates. Thanks for your patience and apologies for the delay.

@wpschiemann I’ve spent some time looking into this issue today. As this may also be impacting others and we can need to create a specific GitHub issue to escalate this further.

Before doing so can you confirm you are experiencing the same issue as initially reported with the latest version of WPML and Site Kit and with your Really Simple SSL plugin temporarily deactivated? By that I mean your URL listed twice in your Analytics dashboard.

Totally understand if you’re not in a position to test out/troubleshoot this issue in the current environment.

@wpschiemann As we didn’t receive a response I will mark this as resolved. Feel free to open a new support topic if you continue to encounter issues.

Hi James, sorry, I did not react earlier. Just updated sitekit to current build and still have the same issue. See screenshot below:

correct url would be:
https://zoum.de/

sitekit uses…
https://zoum.de/zoum.de

correct url would be:
https://zoum.de/team/

sitekit uses…
https://zoum.de/team/zoum.de

https://snap.ashampoo.com/2k9M1J5DigtgMKlF1ueisFITWuXMmLhHVGurqRUYyj0gTlLOaqxSVAhNv02cLCkc

Best,
Tim

So @jamesosborne
my sitekit always adds “zoum.de” at the end of every url shown in “Beliebtester Inhalt” which translated means more or less “Favorite content”
https://snap.ashampoo.com/igW0Wmp4wkCVnF1CJF4FAmWGRiQv0v3H4ShT0wqwbSnOYIRdoOjO2AvnIhDi60qz

Anyway sorry that I was not able to help more! Good luck & health!

• This reply was modified 4 years, 8 months ago by wpschiemann.
• This reply was modified 4 years, 8 months ago by wpschiemann.

@wpschiemann Many thanks for the update, I’ll try and recreate once more to dig deeper on this issue. I’ll keep you post here with any updates.

@jamesosborne maybe the problem is that I uninstalled all of the WPML plugins, that changed my “normal” wordpress structure, that sitekit is likely to not have issues with, some time after we noticed that we were not able to maintain and foster additional translations. If I remember correctly only after we uninstalled WPML plugins I installed sitekit. Anyway, take care!

• This reply was modified 4 years, 8 months ago by wpschiemann.

@jamesosborne
Just checked after updating. Issue remains.
https://snap.ashampoo.com/qGLsGz9ZuHoda0aOhUcX5j4azCNSicaYImmpglk2ty8Ty9dauFyrpUrjxa4Ac4ZK

https://snap.ashampoo.com/42BGIs5hI4hQeppZIbA0jWLPhfJRIRffNhLwzj8dFgTkVeE9Ff9O5l9eqIwz239j

I uninstalled and reinstalled site kit with new update version. Problem remains.

• This reply was modified 4 years, 8 months ago by wpschiemann.
• This reply was modified 4 years, 8 months ago by wpschiemann.

@wpschiemann Many thanks for the update and apologies for the delayed response. I’ve been testing with a configurations with WPML setup as you have although I haven’t been able to reproduce the same issue despite my best efforts trying.

Can you inform me if everything looks fine when you click on the link within Site Kit to view the report from the Analytics web interface?

@jamesosborne
https://snap.ashampoo.com/kxEgAYgUnvvpGXftnURR8L9UtKqQ9yQJQvqrOwh4M6mTvrHdhZvggu2Zaml0F4Jw

@wpschiemann Appreciate you sharing the video, very useful to see while we narrow down the possible causes. With the additional URL also appearing from within your Analytics web interface it may be worth checking for any views applied to that property:

1. Login to your Analytics account
2. Access the Admin panel and open that same account/property
3. Navigate to view
4. Select view settings
5. Scroll down to default page
6. Remove your domain name from the text box and leave it blank
7. Click save

Let me know if you don’t see the domain added to your view settings.

@jamesosborne
did that. did not help.
https://snap.ashampoo.com/m4X9cBVg9chUhGI6CteUoVZTVLgAH6hTZaS5BJdAmkvtQ9rtSvjBmeVCP4DxZKLU

https://snap.ashampoo.com/FmriBv1BnwyyFjDai5ZBY2hRTvtWsK0XWQbYh32USTNy7RygOSiIOp2dFO1yZZrR

@wpschiemann It may take some time now that you’ve made those changes, to reflect the new configurations. You may want to check your Analytics live report while logged in from a browser session or while not logged in (The default configuration in Site Kit is for logged in users to be excluded from reporting).

We can check back with you in a few days if you’d like.

Just following up to check whether your dashboard is now displaying the URLs correctly? When checking please use the 7 day reporting period.

As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.