Incorrect URL Redirection and ‘Password Not Match’ Error on Mobile

  • Resolved princedm

    (@princedm)


    6 months, 3 weeks ago

    Hi,

    I am facing two issues:

    1. Redirecting to the wrong URL after login: Despite setting the URL redirection to the Account page, it’s directing to the Home page instead.
    2. When attempting to log in from mobile, it’s displaying a “password not match” error.

    Can you please check and fix this issue?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Sandip Pokhrel

    (@sandippokharel)

    Hi @princedm

    Thanks for writing in,

    We are not being able to replicate the issues you have mentioned here. The login redirect shortcode works as intended. Also, there is no issue with the confirm password field in mobile devices/desktop. Please check the screenshot in the link below for reference.

    https://prnt.sc/qhgcaTXCNtM6

    Would you please once try checking for the plugin/theme conflict? For this, please refer to the documentation in the link below.

    https://docs.wpeverest.com/user-registration/docs/how-to-check-plugin-theme-conflict/

    If this doesn’t help, please let us know.

    Regards!

    Plugin Support Sandip Pokhrel

    (@sandippokharel)

    Hi there,

    Since we haven’t heard from you in a while, I’m going to go ahead and conclude this thread for now. However, if you have any further questions or if there’s anything else we can assist you with, please feel free to continue the conversation.

    Regards!

Viewing 2 replies - 1 through 2 (of 2 total)
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