Incorrect ticket counts in ‘Edit Event’

  • In the edit event page, when there are multiple ticket types, there is a discrepancy between the Avail. Spaces, Booked spaces and the list of bookings for a Ticket Name when the | View Bookings list is displayed. The View Bookings list seems to be doubling the count and price of tickets.

    In other views e.g. Recent Bookings, the list/count appears to be correct.

    • This topic was modified 4 years, 4 months ago by collinr3.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter collinr3

    (@collinr3)

    Here is a link to a screenshot illustrating the issue… Screenshot

    What I expected to be listed is simply who has booked a Ticket of that type, and the count, whereas it appears to be counting/showing all of the tickets on the booking.

    Furthermore, when calculating spaces available, it appears that the spaces remaining of a ticket type is affected by whether there is a deliberate overbooking on another ticket type. In the example screenshot an overbooking of 3 adult tickets, incorrectly reduces the available capacity of Picnics (by 3), leaving jsut 2 picnics available, when there are actually 5 available.

    • This reply was modified 4 years, 4 months ago by collinr3.
    Plugin Support angelo_nwl

    (@angelo_nwl)

    Hi,

    I’m trying to replicate this on our test servers and at the moment I’m unable to see this problem. I will try with our other test sites and will let the Devs know about this if needed.

Viewing 2 replies - 1 through 2 (of 2 total)
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