Incorrect price displayed on product page

Hello,

Thank you for reaching out. This is Hari Pradeepa from the Customer Support Team.

To thoroughly address this issue, could you please submit a support ticket on our website with the required details at https://www.flycart.org/support?

Could you kindly provide us with the following:

1. Screenshots of the discount rules you have set up
2. Your site URL
3. Cart page screenshot

Please review and inform us accordingly. We’re here to assist!

Thanks
Team Flycart

@haripradeepa thanks but it’s not possible to create a ticket. The button opens the chatbox and not a form. I have left my emailaddress…

Hi there,

Have you had a chance to create a ticket from the below link https://www.flycart.org/support ?

Could you kindly provide us with the following:

1. Screenshots of the discount rules you have set up
2. Your site URL
3. Cart page screenshot

Please review and inform us accordingly. We’re here to assist!

Thanks
Team Flycart

Hi there,

Since we haven’t received a response, we’ll consider this issue resolved. If you need further assistance or have any questions, feel free to reach out to us.

Our support team is always here to help.

Thanks!

@hitec4ever Jaap did you manage to fix this issue we are having the same problem and it’s skewing our woo anayltics as the price is not discounted on the orders page but also it’s applying a coupon code that’s not within our system. The coupon value changes and doesn’t happen on every order but sometimes the discount value can be ￡1-100K while it doesn’t take any discount off the total order value our woo analytics are way off and overstating the amount we are getting via Paypal/Stripe.

Let me know if you’re having also the same issue and if you managed to fix your problem.

Thanks,

Kewin

@kewinmd I have changed the setting Discount Rules -> Setting -> Product -> When prices should be shown with a strike through to “show right after a rule condition matches” (instead of dynamic). Otherwise create a supportticket at Flycart, their support is really good.