Incorrect Paypal fees or how does WooCommerce calculate Paypal fees?

  • Resolved fwkart

    (@fwkart)


    2 years, 4 months ago

    Hello.

    I noticed that the paypal fees in WooCommerce do NOT match the fees on the paypal fees page.

    For example: A customer bought a poster for 9,94 Euro. WooCommerce charges a fee of 0,69 Euro.

    According to the Paypal fees page it should be 0,60 Euro in this case.
    My Excel calculation: 9,94*0,0249+0,35

    View post on imgur.com

    Or do I have an error in my Excel table?

Viewing 1 replies (of 1 total)
  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @fwkart

    Thank you for reaching out to us, we are here to help.
    The ratings that PayPal asks for their services are not decided by the plugin, but by the PayPal server. We do not have any overview or control over this part, so it would be best for you to reach out to PayPal Merchant Technical Support and ask them to review this case and explain these numbers to you.

    There is not much we can say about their margins. Sorry that we can’t help you better concerning this matter.

    Kind regards,
    Joost

    • This reply was modified 2 years, 4 months ago by Syde Joost.
Viewing 1 replies (of 1 total)
  • The topic ‘Incorrect Paypal fees or how does WooCommerce calculate Paypal fees?’ is closed to new replies.