Incorrect Payment Type Processed

  • I put an sale through but selected the wrong payment method.

    How do I change this on the order once it’s processed please?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author FooSales

    (@foosales)

    Hi doggieboat, you will need to change the payment method in the WordPress back-end by navigating to WooCommerce -> Orders and editing the affected order. Please note that no actual payment process will be initiated if you follow these steps and select e.g. “Square” or “Stripe” as the new payment method.

    • This reply was modified 9 months, 2 weeks ago by FooSales.
    Thread Starter doggieboat

    (@doggieboat)

    Hi there –

    Thank you. I’ve tried that, but it’s not working, so I guess I am doing something wrong!

    I have tried editing the value against the field “Order Payment Method” from “Card Payment” to “Cash Payment” and clicking on “Update”, but this doesn’t change how the payment is recorded. I have done this with the order both in its completed status and on hold. I wonder if I need to delete the existing field completely and then add it afresh, but I don’t want to mess around in an area I am unfamiliar with.

    Please can you advise what exactly I need to do in order to correct the error?

Viewing 2 replies - 1 through 2 (of 2 total)
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