Incorrect Parent Folder Permissions

  • Hello,

    I am getting a problem installing my wordpress blog. Every time I tried to install a theme using the upload function I get an error message along the lines of “the folder is not accessible please check parent permissions” , I cannot get the exact error message up again as now when I try it asks for my ftp details which I insert and it gives me this error: “Failed to connect to FTP Server localhost:21”

    I have read through a couple of support forums to see people who was having the same issues and tried a couple of methods such as checking there was no ‘/’ before the uploads path name and make sure the parent directories permissions was set to 755 (I even tried setting them to 777) but nothing worked.

    The wordpress install was a fresh install with the latest version of wordpress which was downloaded directly of their official site.

    If you could help me with this matter I would be very grateful.

Viewing 4 replies - 1 through 4 (of 4 total)

  • The uploads path has nothing to do with installing new themes or plugins.

    Check your FTP login details with your hosting provider.

    Thread Starter raspberryfish

    (@raspberryfish)

    Isn’t the new themes getting uploaded then seeing as I am using the ‘upload function’?

    And it is a VPS … I am able to upload wordpress fine… I think it is more a permissions issue

    Not if you’re getting an error.

    Anonymous User 266005

    (@anonymized-266005)

    make sure the requested dirs are on 777.

    good idea to ask your web hosting provider if you cannot change the permissions to 777.

Viewing 4 replies - 1 through 4 (of 4 total)
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