Incorrect order number when manually created order

  • Resolved tbo460

    (@thibotus01)


    10 months ago

    Hi,
    When the order is manually created in admin, the email notification returns the post ID (default order number) and not the custom order number.

    This is a new issue, it was working good before.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi Titi,

    Thanks for reaching out.

    Could you please share your WooCommerce system status report (WooCommerce>status>system status report) to better understand your system environment? It will help us to replicate the issue.

    Thread Starter tbo460

    (@thibotus01)

    Do you have an email? I can’t share it in public due the URLs visible.

    Thank you,

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi?Titi,

    We understand your concern. You may please share the details privately using?this link.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Incorrect order number when manually created order’ is closed to new replies.