incorrect info in wp-config.php file

  • Suddenly I cannot access my website. It is hosted by JOLT, and also goes through Cloudfare. JOLT has just transferred to a different server, and I had to edit the IP addresses in Cloudfare to the new IP address. I did this successfully with my other websites, but this one seems to have gone awol. (beinginvoice.com)

    JOLT report the following issue:

    “

    Warning: mysqli_real_connect(): (HY000/1045): Access denied for user ‘liz’@’hosting02.layerip.com’ (using password:) in?/home/beinginv/public_html/wp-includes/wp-db.php?on line?1635

    Access denied for user 'liz'@'hosting02.layerip.com' (using password:)Error establishing a database connection

    This either means that the username and password information in your wp-config.php file is incorrect or we can’t contact the database server at 194.163.155.171:443. This could mean your host’s database server is down.

    • Are you sure you have the correct username and password?
    • Are you sure you have typed the correct hostname?
    • Are you sure the database server is running?

    This ‘liz’ is totally unfamiliar to me. The site was working a couple of days before this. It’s years since I had to deal with setting this up, and I cannot remember the exact DB_NAME I used, nor the password.

    Any suggestions how I can fix it? Just create a new name and password? Tried it. Doesn’t work.

    Jolt tell me the ip address above is a remote server which seems to be blocking access to their server. I’ve no idea where this would have come from. Could it be Cloudfare?

    • This topic was modified 5 months, 4 weeks ago by James Huff. Reason: database password removed from public forum
Viewing 4 replies - 1 through 4 (of 4 total)

  • The access data to the database provided by your web host JOLT is no longer correct. If they have moved your project, they have certainly also provided new database access data. Contact their support for clarification.

    Moderator James Huff

    (@macmanx)

    Make sure that your database user is given full access to the database (consult your hosting provider’s documentation or support for specifics).

    Alternatively, depending on what tools your hosting provider offers, sometimes it’s simpler to just create a new database user with full access, update the wp-config.php file, and delete the database old user. As long as you’re only deleting the old database user, not the database itself, you won’t lose anything.

    Moderator James Huff

    (@macmanx)

    Oh, and if the database password you listed above is your real database password, then change that too (and please use a more complicated one) as these are public forums.

    Thread Starter flloyd20

    (@flloyd20)

    Yes thank you of course. Just trying to make it clear what I am trying to achieve.

Viewing 4 replies - 1 through 4 (of 4 total)
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